This Privacy Policy explains how J.L.C. Air Conditioning L.L.C. collects, uses, and shares information when you visit this website, request service, or contact us.
1. Information we collect
Information you give us
When you submit a service request on this website, we receive your name, phone number, the service you need, your service county, your message, and your email address if you choose to include it. When you call, text, or email us, we receive your phone number or email address and anything you share with us.
If you become a customer, we also keep the information needed to do the work, such as your service address, equipment details, estimates, invoices, permit records, and warranty information.
Information collected automatically
Like most websites, our web host records basic technical information, such as your IP address, browser and device type, the pages you request, and the date and time of each request.
This website uses Google Tag Manager to load Google analytics and advertising measurement tools. These tools may use cookies or similar technologies to collect information such as the pages you view, how you arrived at the site, and whether you tapped a phone link or submitted a request. The website records that a phone link was tapped; it does not record your call.
Advertising and campaign details
If you arrive from an ad or from a link that includes campaign details, the website keeps the Google click identifier (gclid) and campaign tags (utm_source, utm_medium, utm_campaign, utm_term, and utm_content) in your browser’s session storage. If you submit a request, those details are sent with it so we know which ad or campaign led you to us. Session storage is cleared when you close the browser tab.
2. How we use information
- Respond to your request, schedule visits, and prepare estimates.
- Perform, document, and invoice service, including permits, inspections, and equipment warranty registration where they apply.
- Contact you about your appointment, project, or follow-up service.
- Understand which pages and advertising bring customers to us and improve the website.
- Protect the website from spam and misuse.
- Meet legal, tax, licensing, and permitting obligations.
3. How we share information
We do not sell your personal information, and we do not share it with other companies for their own marketing. We share it only:
- With service providers that help us run the business and this website, such as web hosting, email delivery, and Google’s analytics and advertising services.
- With building departments, inspectors, manufacturers, distributors, or financing providers when needed to complete the project or request you asked for.
- When required by law, to respond to legal process, or to protect the rights, property, or safety of JLC, our customers, or others.
- As part of a sale, merger, or transfer of our business, with the information remaining subject to this policy.
Mobile phone numbers and text-messaging consent are not shared with third parties or affiliates for their marketing purposes.
4. Cookies, analytics, and advertising
Google collects and uses information from our website under its own privacy policy. Learn how Google uses information from sites that use its services.
You can manage ad personalization in Google My Ad Center, block or delete cookies in your browser settings, or install the Google Analytics opt-out browser add-on. Blocking cookies does not prevent you from using the website or calling us. This website does not currently respond to browser “Do Not Track” signals.
5. Financing and other websites
Financing applications are handled by Synchrony on its own website. Information you enter there is collected by Synchrony and governed by Synchrony’s privacy policy.
This website also links to Google, Yelp, the Better Business Bureau, and government websites. Those websites have their own privacy practices, and we are not responsible for them.
6. How long we keep information
We keep information for as long as we need it to respond to you, provide service, maintain customer, permit, and warranty records, and meet legal, tax, and licensing requirements. After that, we delete it or keep it in a form that no longer identifies you.
7. How we protect information
We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No website, email, or internet transmission is completely secure, so please do not send payment card numbers or other sensitive financial information through the request form or by email.
8. Your choices
You can ask us to show you, correct, or delete the personal information we hold about you, or to stop contacting you, by calling 786-390-3973 or emailing jlcairconditioning@gmail.com. We may need to keep certain records when the law requires it or for legitimate business needs such as warranties and permits. If we text you, you can reply STOP at any time to stop receiving texts.
9. Children’s privacy
This website is intended for adults arranging HVAC service. It is not directed to children under 13, and we do not knowingly collect personal information from them.
10. Changes to this policy
We may update this Privacy Policy. When we do, we will post the new version on this page and change the effective date above.
11. Contact us
J.L.C. Air Conditioning L.L.C.
Hollywood, Florida
Phone: 786-390-3973
Email: jlcairconditioning@gmail.com